Player Protection · Safe Play

Responsible Gaming at tbjili

At tbjili, we believe that gaming should always be a source of fun and entertainment — never a source of stress, financial hardship, or harm. This page is your complete guide to playing safely on tbjili, understanding the tools available to you, and knowing where to get help if you ever need it.

Gambling is addictive. Know when to stop.
21+
Important Notice for All tbjili Players Online casino gaming on tbjili is strictly for Filipino adults aged 21 years and above, in accordance with Philippine law and PAGCOR regulations. If you are under 21, you are not permitted to register or play on tbjili. If you believe someone underage is using the platform, please contact our support team immediately.
21+ Age Verification

tbjili strictly enforces the 21+ age requirement mandated by PAGCOR. Every new player must complete identity verification before accessing real-money games. Accounts found to belong to underage players are immediately suspended.

Deposit Limits

Set daily, weekly, or monthly deposit limits directly from your tbjili account settings. Once a limit is set, it takes effect immediately. Increasing a limit requires a 7-day cooling-off period to prevent impulsive decisions.

Session Time Limits

Lose track of time? tbjili lets you set session time reminders and hard limits. When your session limit is reached, you'll be automatically logged out — helping you stay in control of how long you play each day.

Cooling-Off Periods

Need a short break? tbjili's cooling-off feature lets you pause your account for 24 hours, 7 days, or 30 days. During this period, you cannot log in, deposit, or place bets — giving you space to reset.

Self-Exclusion

For players who need a longer break, tbjili offers self-exclusion periods of 30, 90, or 180 days, or permanent exclusion. Self-exclusion is processed within 24 hours and cannot be reversed during the active period.

Reality Checks

tbjili's reality check feature sends you periodic in-game notifications showing how long you've been playing and your net win/loss for the session — keeping you grounded and aware of your actual gaming activity.

What Responsible Gaming Means at tbjili

Responsible gaming is at the core of how tbjili operates. For us, it's not just a legal checkbox — it's a genuine commitment to the well-being of every Filipino player on our platform. Whether you're spinning slots, betting on PBA games, or playing live casino tables, tbjili wants your experience to stay fun, controlled, and within your means.

Gaming becomes a problem when it stops being entertainment and starts affecting your finances, relationships, work, or mental health. The good news is that problem gambling is recognisable, manageable, and treatable — and tbjili is here to support you every step of the way.

Here's what responsible gaming looks like in practice on tbjili:

  • You set a budget before you play and stick to it — treating it like money spent on any other form of entertainment.
  • You play for fun, not to chase losses or earn income. Gambling outcomes are random and cannot be predicted or controlled.
  • You take regular breaks and use tbjili's session time tools to avoid extended play sessions.
  • You never gamble when you're stressed, upset, or under the influence of alcohol or substances.
  • You keep gaming separate from your essential expenses — rent, food, bills, and family needs always come first.
  • You talk openly with people you trust about your gaming habits, and you're honest with yourself about how much time and money you spend.

tbjili's responsible gaming tools are built directly into the platform so they're always accessible. You don't need to contact support to set a deposit limit or activate a cooling-off period — you can do it yourself, anytime, from your account settings.

Warning Signs of Problem Gambling

Problem gambling can develop gradually and is often hard to recognise from the inside. tbjili encourages all players to regularly check in with themselves. If you notice any of the following signs — in yourself or someone you know — it may be time to take a break or seek support:

Spending more money on gambling than you originally planned, or more than you can afford to lose.
Chasing losses — continuing to gamble in an attempt to win back money you've already lost.
Feeling restless, irritable, or anxious when you try to cut down or stop gambling.
Gambling to escape problems, relieve stress, or cope with feelings of depression or anxiety.
Lying to family members, friends, or colleagues about how much time or money you spend gambling.
Borrowing money, selling possessions, or neglecting bills to fund gambling activity.
Neglecting work, school, family responsibilities, or personal health because of gambling.
Thinking about gambling constantly — planning your next session, reliving past wins, or calculating how to get more funds.
Failed repeated attempts to cut back or stop gambling on your own.
If three or more of the above signs apply to you, we strongly encourage you to use tbjili's self-exclusion tool and reach out to a professional support service. You are not alone — help is available across the Philippines.
Quick Self-Assessment
Ask yourself these questions honestly. There are no right or wrong answers — this is just for your own awareness.
1Have you ever gambled with money that was meant for essential expenses like rent, food, or utilities?
2Have you ever felt the need to gamble with larger amounts of money to get the same level of excitement?
3Have you ever returned to gambling the day after a loss to try to win back what you lost?
4Have you ever hidden your gambling activity from family members or close friends?
5Has gambling ever caused you to feel depressed, guilty, or hopeless after a session?
6Have you ever borrowed money or sold something to fund your gambling?
If you answered "yes" to two or more of these questions, consider activating a cooling-off period or self-exclusion on tbjili, and speak with a trusted person or professional counsellor. Gambling is addictive. Know when to stop.
tbjili's Self-Exclusion & Player Protection Tools

tbjili provides a full suite of player protection tools that you can activate at any time from your account settings. These tools are designed to give you control over your gaming behaviour before problems escalate.

Deposit Limit

Cap your daily, weekly, or monthly deposits. Takes effect immediately.

Session Limit

Set a maximum play duration per session. Auto-logout when reached.

Cooling-Off

Pause your account for 24 hours, 7 days, or 30 days. No access during the period.

Self-Exclusion

Exclude yourself for 30, 90, or 180 days — or permanently. Irreversible during the period.

Self-Exclusion Periods Available on tbjili:

30 Days
Short-term break · Cannot be reversed
90 Days
Medium-term · Recommended for recovery
180 Days
Long-term · Serious commitment to stop
Permanent
Irreversible · Account permanently closed
To activate any of these tools, log in to your tbjili account and navigate to Account Settings → Responsible Gaming. All tools take effect within 24 hours of activation. If you need immediate assistance, contact tbjili's 24/7 support team.
Tips for Safe & Enjoyable Gaming on tbjili

Whether you're a new player from Manila or a long-time tbjili member from Cebu or Davao, these practical tips will help you keep your gaming experience positive and within healthy boundaries:

  • Set a budget before you play. Decide in advance how much you're comfortable spending — and treat it as the cost of entertainment, not an investment. Use tbjili's deposit limit tool to enforce this automatically.
  • Never chase your losses. If you've hit your budget for the day, stop. Chasing losses is one of the most common paths to problem gambling. Accept that losses are part of the game.
  • Take regular breaks. Step away from the screen every hour. Use tbjili's session time reminders to prompt you. A short break helps you stay clear-headed and in control.
  • Balance gaming with other activities. tbjili is one form of entertainment among many. Make sure you're also spending time with family, friends, and hobbies that don't involve gambling.
  • Never gamble under the influence. Alcohol and substances impair judgment and can lead to decisions you'll regret. Keep your gaming sessions clear-headed.
  • Keep your login credentials private. Never share your tbjili account with family members, especially minors. You are responsible for all activity on your account.
  • Check your transaction history regularly. tbjili provides a full transaction history in your account dashboard. Reviewing it regularly helps you stay aware of your actual spending.
  • Talk to someone you trust. If you're feeling like gaming is getting out of hand, talking to a family member, friend, or counsellor is one of the most effective first steps.
Protecting Minors — Strict 21+ Policy

tbjili enforces a strict minimum age of 21 years for all players, in line with Philippine law and PAGCOR's licensing requirements. This is non-negotiable. Here's how tbjili protects minors:

  • Mandatory KYC verification: Every new tbjili account must complete identity verification using a valid Philippine government-issued ID before any real-money play is permitted. This confirms both identity and age.
  • Account suspension: Any account found to belong to a person under 21 is immediately suspended, all funds are frozen, and the matter is escalated to our compliance team.
  • Parental controls: If you share a device with minors, we strongly recommend using device-level parental controls and ensuring your tbjili account is protected with a strong, unique password that minors cannot access.
  • Reporting underage access: If you suspect that a minor has accessed or registered on tbjili, please contact our support team immediately. We take all such reports seriously and act on them without delay.

Parents and guardians in the Philippines can also use third-party parental control software to block access to online gambling sites on shared family devices. tbjili supports and encourages the use of such tools.

Play Smart. Play Safe. Play with tbjili.

tbjili is committed to being the most responsible online casino platform for Filipino players. Explore our games knowing that your well-being always comes first — and that our tools are here whenever you need them. Remember: 21+ only, and always play within your means.

Gambling is addictive. Know when to stop. · 21+ Only · Play Responsibly