tbjili Casino – Privacy Policy

tbjili Casino ("tbjili", "we", "us", "our") is the data controller responsible for the personal information collected through the tbjili platform at tbjili.one. As data controller, tbjili determines the purposes and means of processing your personal data and is accountable for ensuring that such processing complies with the Philippine Data Privacy Act of 2012 (RA 10173) and its Implementing Rules and Regulations.

tbjili has appointed a Data Protection Officer (DPO) who is responsible for overseeing compliance with this Privacy Policy and applicable data protection laws. Contact details for the DPO are provided in Section 13 of this Policy.

This Privacy Policy applies to all personal data collected by tbjili through the tbjili website, mobile platform, customer support channels, and any other touchpoints through which you interact with tbjili.

tbjili collects the following categories of personal data from Players and platform visitors:

tbjili does not intentionally collect sensitive personal information (as defined under RA 10173) beyond what is strictly necessary for identity verification and regulatory compliance. Where sensitive data is collected (e.g., government ID numbers), it is handled with heightened security measures.

tbjili collects personal data through the following means:

• Direct collection: Information you provide when registering a tbjili account, completing KYC verification, making deposits or withdrawals, contacting customer support, or participating in promotions.
• Automated collection: Technical and usage data collected automatically when you access the tbjili platform, including through cookies, web beacons, log files, and similar tracking technologies (see Section 7).
• Third-party sources: Identity verification data from KYC service providers; fraud and risk data from payment processors; publicly available information used to verify your identity or detect fraudulent activity.
• Regulatory sources: Information received from PAGCOR, the Anti-Money Laundering Council (AMLC), or other Philippine regulatory authorities in connection with compliance obligations.

tbjili processes your personal data for the following purposes:

• Account registration and management: To create, maintain, and administer your tbjili account, including verifying your identity and age (21+) as required by Philippine law.
• Service delivery: To provide access to games, process deposits and withdrawals, credit bonuses, and deliver all features of the tbjili platform.
• Payment processing: To facilitate deposits and withdrawals via GCash, Maya, bank transfer, and debit card, and to maintain accurate transaction records.
• Regulatory compliance: To fulfil obligations under RA 10173, PAGCOR regulations, the Anti-Money Laundering Act (AMLA), and other applicable Philippine laws, including KYC verification, transaction monitoring, and suspicious activity reporting.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, money laundering, account takeover, and other security threats to the tbjili platform and its players.
• Responsible gaming: To monitor gaming behaviour, enforce deposit limits and self-exclusion requests, and identify players who may be at risk of problem gambling.
• Customer support: To respond to your enquiries, resolve disputes, and improve the quality of tbjili's support services.
• Marketing and promotions: To send you information about tbjili promotions, bonuses, and new features — but only where you have provided consent or where tbjili has a legitimate interest, and always with an easy opt-out option.
• Platform improvement: To analyse usage patterns, conduct research, and improve the functionality, performance, and user experience of the tbjili platform.
• Legal proceedings: To establish, exercise, or defend legal claims involving tbjili or its players.

tbjili processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012:

• Contractual necessity: Processing required to perform the contract between you and tbjili — including account creation, game access, and payment processing — is necessary for the execution of the Terms & Conditions you agreed to upon registration.
• Legal obligation: Processing required to comply with Philippine law, including PAGCOR licensing requirements, AMLA obligations, and NPC regulations.
• Legitimate interests: Processing for fraud prevention, platform security, responsible gaming monitoring, and service improvement, where tbjili's legitimate interests are not overridden by your rights and freedoms.
• Consent: Processing for direct marketing communications and non-essential cookies, where tbjili relies on your freely given, specific, and informed consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

6.1 Service Providers. tbjili shares personal data with carefully selected third-party service providers who process data on tbjili's behalf under strict data processing agreements. These include: KYC and identity verification providers; payment processors (GCash, Maya, Philippine banks); game software providers; cloud hosting and infrastructure providers; customer support platform providers; and fraud detection and analytics services.

6.2 Regulatory Authorities. tbjili is required by Philippine law to disclose personal data and transaction records to PAGCOR, the AMLC, the NPC, and other competent Philippine government authorities upon lawful request or as required by applicable regulations. Such disclosures are mandatory and do not require your prior consent.

6.3 Legal Proceedings. tbjili may disclose personal data to courts, law enforcement agencies, or legal advisers where necessary to establish, exercise, or defend legal claims, or where required by a court order or other binding legal process.

6.4 Business Transfers. In the event of a merger, acquisition, or sale of all or substantially all of tbjili's assets, your personal data may be transferred to the acquiring entity, subject to the same privacy protections described in this Policy. You will be notified of any such transfer.

6.5 No Sale of Data. tbjili does not sell, rent, lease, or otherwise transfer your personal data to third parties for their own marketing or commercial purposes.

7.1 What Are Cookies. Cookies are small text files placed on your device when you visit the tbjili platform. tbjili uses cookies and similar technologies (web beacons, pixel tags, local storage) to operate the platform, remember your preferences, analyse usage, and support security functions.

7.2 Types of Cookies Used.

7.3 Managing Cookies. You can manage or disable non-essential cookies through your browser settings. Note that disabling certain cookies may affect the functionality of the tbjili platform. Strictly necessary cookies cannot be disabled as they are essential for the platform to operate securely.

tbjili retains personal data for the periods set out below, after which data is securely deleted or anonymised:

Where tbjili is required by law to retain data for a longer period, the statutory retention period will apply. Upon expiry of the applicable retention period, data is securely destroyed in accordance with tbjili's data disposal procedures.

tbjili implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction:

• Encryption: All data transmitted between your device and the tbjili platform is encrypted using TLS (Transport Layer Security). Sensitive data at rest, including financial information and government ID copies, is encrypted using AES-256.
• Access controls: Access to personal data is restricted to tbjili personnel and authorised service providers who have a legitimate need to access it. All access is logged and audited.
• Two-factor authentication: tbjili supports and encourages the use of two-factor authentication (2FA) for player accounts to prevent unauthorised access.
• Penetration testing: tbjili conducts regular security assessments and penetration tests to identify and remediate vulnerabilities in the platform.
• Incident response: tbjili maintains a documented data breach response plan. In the event of a breach affecting your personal data, tbjili will notify you and the NPC as required by RA 10173.

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by tbjili:

How to exercise your rights: To exercise any of the above rights, please contact tbjili's Data Protection Officer using the contact details in Section 13. tbjili will respond to all verified data subject requests within fifteen (15) business days of receipt. In complex cases, this period may be extended by a further fifteen (15) business days, with prior notice to you.

Identity verification: For the protection of all players, tbjili will verify your identity before processing any data subject request. You may be asked to provide a copy of a government-issued ID to confirm your identity.

Complaints: If you are not satisfied with tbjili's response to your data subject request, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.

The tbjili platform is strictly intended for individuals who are at least twenty-one (21) years of age. tbjili does not knowingly collect personal data from individuals under 21. If tbjili becomes aware that personal data has been collected from an individual under 21, the account will be immediately suspended, all data will be deleted, and any balances will be forfeited in accordance with tbjili's Terms & Conditions.

If you are a parent or guardian and believe that your child has registered on the tbjili platform, please contact tbjili's support team immediately using the contact details in Section 13 so that appropriate action can be taken without delay.

tbjili reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable law, regulatory requirements, or tbjili's data processing practices. When material changes are made, tbjili will notify registered players by email or through a prominent notice on the tbjili platform at least fourteen (14) days before the changes take effect.

The "Last Updated" date at the top of this Policy indicates when the most recent revision was made. Your continued use of the tbjili platform after the effective date of any revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with the revised Policy, you must discontinue use of the tbjili platform and may request account closure in accordance with the Terms & Conditions.

Previous versions of this Privacy Policy are available upon request by contacting tbjili's Data Protection Officer.

For any questions, concerns, or requests relating to this Privacy Policy or tbjili's data processing practices, please contact tbjili's Data Protection Officer:

• Role: Data Protection Officer, tbjili Casino
• Email: [email protected]
• General Support Email: [email protected]
• Live Chat: Available 24/7 on the tbjili platform after logging in
• Response Time: Within 15 business days for formal data subject requests

For complaints that remain unresolved after contacting tbjili, you may escalate to the National Privacy Commission (NPC) of the Philippines. For responsible gaming concerns, please visit our Responsible Gaming page. For a full overview of your legal rights and obligations as a tbjili player, please review our Terms & Conditions.